Last updated: July 15, 2026
1. Introduction
Rts Global Holdings Inc., operating as RTS Global in the Computer Systems Design and Related Services industry, is committed to protecting the privacy and security of individuals who interact with our website, services, and business operations. This Privacy Policy explains in detail how we collect, use, disclose, retain, and safeguard your personal information when you visit our website at www.rtsglobal.lat, engage with our professional and technical services, or otherwise communicate with our team. We encourage you to read this policy thoroughly to understand our practices regarding your personal data and the choices available to you under applicable privacy laws.
By accessing our website or using our services, you acknowledge that you have read and understood the terms of this Privacy Policy. If you do not agree with any provision herein, please discontinue use of our website and services and contact us with any concerns. This policy applies to all information collected through our digital platforms, email communications, telephone interactions, in-person consultations, and any other channel through which RTS Global conducts business.
2. Information We Collect
In the course of operating our business and providing computer systems design and technical services, RTS Global may collect several categories of information. The types of data we gather depend on the nature of your interaction with us and the services you request. We collect only what is reasonably necessary to fulfill the purposes described in this policy.
Personal Identification Information
When you contact RTS Global through our website forms, by email, by telephone, or during project consultations, we may collect personal identifiers including but not limited to your full name, business title, company or organization name, email address, telephone number, physical mailing address, and professional background information relevant to the services you are inquiring about. We collect this information with your knowledge and consent when you voluntarily provide it to us.
Technical and Usage Data
When you visit our website, our servers automatically record certain technical information transmitted by your browser or device. This may include your Internet Protocol (IP) address, browser type and version, operating system and platform, referring source and exit pages, date and time stamps of your visit, pages viewed, time spent on each page, and other diagnostic data. This information is collected automatically through standard web server logging and helps us understand how visitors interact with our website so we can improve the user experience.
Business and Project Information
When RTS Global engages in client projects, we may collect information about your existing IT infrastructure, software environments, network configurations, business processes, technical requirements, and strategic objectives. This information is essential for us to properly assess your needs, design appropriate system solutions, and deliver effective professional services. All such information is treated with strict confidentiality.
3. How We Use Your Information
RTS Global uses the information we collect for specific, legitimate business purposes. We are transparent about these uses and do not process your data in ways that are incompatible with the purposes described below without notifying you and obtaining any required consent.
We use personal and business information to respond to inquiries and service requests submitted through our website or other communication channels; to prepare proposals, project plans, and technical assessments tailored to your requirements; to deliver the computer systems design, integration, consulting, and managed services that you have engaged us to perform; to communicate with you regarding project status, service updates, technical notifications, and administrative matters; to process billing, invoicing, and payments for services rendered; to improve the quality and relevance of our website content, service offerings, and client resources; to comply with applicable legal obligations, regulatory requirements, and industry standards; and to protect the rights, safety, and property of RTS Global, our clients, and the public.
We limit our use of your information to these stated purposes. Should we need to use your data for a materially different purpose, we will inform you and seek your consent where required by law.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. Cookies are small text files placed on your device by websites you visit, and they serve various functional purposes. The types of cookies we may use include essential cookies that are necessary for the website to function properly and enable core features such as page navigation and security; analytics cookies that help us understand how visitors interact with our website by collecting aggregated, anonymous usage statistics; and preference cookies that remember your settings and choices to provide a more personalized browsing experience.
You have control over cookies through your browser settings. Most web browsers allow you to view, manage, delete, and block cookies for individual websites or all websites. Please note that disabling certain cookies may affect the functionality and performance of our website. By continuing to use our website without adjusting your browser settings, you consent to our use of cookies as described in this section. We do not use cookies to collect personally identifiable information without your express knowledge and consent.
5. Data Sharing and Disclosure
RTS Global does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the limited circumstances described below, and always in compliance with applicable privacy laws and contractual obligations.
We may share information with trusted service providers and subcontractors who perform functions on our behalf, such as website hosting, data storage, analytics processing, email delivery, payment processing, and professional services support. These third parties are bound by contractual agreements that require them to protect your data with safeguards no less stringent than those we apply ourselves, to use the information only for the specific purposes we authorize, and to delete or return the data upon completion of the service.
We may disclose information when required to do so by applicable law, regulation, legal process, or governmental request. We may also disclose information to enforce our Terms of Service, to protect the security and integrity of our systems, to defend against legal claims, or to protect the rights, property, and safety of RTS Global, our clients, employees, and the public. In the event of a merger, acquisition, reorganization, or sale of all or a portion of our business assets, your information may be transferred to the successor entity as part of that transaction, subject to the same privacy commitments.
6. Data Retention
RTS Global retains personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required to comply with applicable legal, regulatory, accounting, and reporting obligations. The specific retention period depends on the nature of the information and the context in which it was collected.
For prospective client inquiries and communications that do not result in an ongoing business relationship, we typically retain contact information for up to twenty-four months to facilitate follow-up and relationship management, unless you request earlier deletion. For active client relationships, we retain project-related information for the duration of the engagement and for a period of seven years thereafter to comply with tax, accounting, and legal documentation requirements, as well as to support any potential warranty or liability claims. Website usage and analytics data is generally retained in anonymized or aggregated form for up to twenty-six months. After the applicable retention period expires, we securely delete or anonymize the information so that it can no longer be associated with you.
7. Data Security
RTS Global takes the security of your information seriously and implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices are designed to provide a level of protection commensurate with the sensitivity of the information we handle and the risk of harm that could result from a security breach.
The security measures we maintain include encryption of data in transit using industry-standard Transport Layer Security (TLS) protocols for all website communications; encryption of sensitive data at rest using advanced cryptographic standards; secure access controls with role-based permissions that limit data access to authorized personnel who require it for legitimate business purposes; regular security assessments, vulnerability scanning, and penetration testing of our digital infrastructure; network firewalls, intrusion detection systems, and continuous monitoring of system activity; physical security measures at our office and data storage locations to prevent unauthorized physical access; and regular privacy and security training for all RTS Global personnel who handle personal information.
While we strive to protect your information using commercially reasonable means, no method of electronic transmission or storage is absolutely secure. We cannot guarantee that unauthorized access, disclosure, or loss of data will never occur. In the event of a data breach that affects your personal information, we will notify you and the relevant regulatory authorities as required by applicable law.
8. Your Privacy Rights
Depending on your jurisdiction of residence, you may have certain rights regarding the personal information we hold about you. RTS Global respects these rights and provides mechanisms for you to exercise them. The rights described below may be subject to certain exceptions and limitations under applicable law.
Right to Access
You have the right to request confirmation of whether RTS Global processes personal information about you and to obtain access to that information along with details about how it is being processed. Upon verification of your identity, we will provide you with a copy of your personal data in a commonly used electronic format.
Right to Rectification
You have the right to request correction of any inaccurate personal information we hold about you. If you inform us that the data we maintain is incomplete or incorrect, we will promptly update it upon verification of the accurate information.
Right to Erasure
In certain circumstances, you have the right to request deletion of your personal information. This right applies when the data is no longer necessary for the purpose for which it was collected, when you withdraw your consent and no other legal basis for processing exists, or when the data has been unlawfully processed.
Right to Restrict Processing
You may request that we restrict the processing of your personal information in specific situations, such as when you contest the accuracy of the data or object to the processing while we verify our legitimate grounds for continuing.
Right to Data Portability
You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to have that data transmitted directly to another organization where technically feasible.
Right to Object
You have the right to object to the processing of your personal information for direct marketing purposes at any time. You may also object to other processing activities based on our legitimate interests, and we will cease such processing unless we demonstrate compelling legitimate grounds that override your interests.
To exercise any of these rights, please contact us using the contact details provided in Section 13 of this policy. We will respond to your request within the timeframes required by applicable law and may need to verify your identity before processing your request.
9. International Data Transfers
RTS Global is headquartered in Canada, and our primary operations and data processing activities are conducted within Canada. However, certain service providers that support our business operations may be located in or process data in other countries. When we transfer personal information across international borders, we take appropriate steps to ensure that the receiving party provides a level of data protection that is consistent with the standards set forth in this Privacy Policy and with the requirements of applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
If you are located outside Canada and choose to provide information to us, please note that we may transfer and process that information in Canada or other countries where our service providers operate. The data protection laws in these jurisdictions may differ from those in your country of residence. By providing your information to RTS Global, you consent to such transfer and processing consistent with this policy.
10. Children's Privacy
RTS Global's website and services are designed for business and professional audiences and are not directed at children under the age of 16. We do not knowingly collect, use, or disclose personal information from individuals under 16 years of age. If we become aware that we have inadvertently received personal information from a child under 16 without verified parental consent, we will take prompt steps to delete such information from our records. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately using the contact details provided below so that we can take appropriate action.
11. Third-Party Links
Our website may contain links to third-party websites, applications, or services that are not owned, operated, or controlled by RTS Global. This Privacy Policy applies solely to information collected by RTS Global through our own website and business operations. We are not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of every third-party website you visit, as their practices may differ substantially from ours. The inclusion of a link to a third-party website on our pages does not constitute endorsement of that website or its privacy practices by RTS Global.
12. Changes to This Privacy Policy
RTS Global may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, operational requirements, or industry standards. When we make material changes to this policy, we will post the revised version on this page with an updated effective date and, where appropriate, provide additional notice through our website or direct communication to existing clients.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this policy constitutes your acknowledgment of the updated terms and your agreement to be bound by them. If you do not agree with the revised policy, you should discontinue use of our website and services and contact us to discuss your concerns.
13. Contact Information
If you have any questions, comments, or concerns about this Privacy Policy or our data practices, or if you wish to exercise any of your privacy rights as described in Section 8, please contact RTS Global using the information below. We are committed to addressing your inquiries promptly and thoroughly.
Rts Global Holdings Inc.
13 Antonakos Dr, Carleton Place
Ontario, K7C 0L1, Canada
Email: help@rtsglobal.lat
Phone: +1 (936) 505-2215
Website: www.rtsglobal.lat
We will acknowledge receipt of your privacy inquiry within five business days and aim to provide a substantive response within thirty calendar days. If your inquiry requires additional time to investigate and resolve, we will inform you of the delay and the reason for it.